Refresh & Send Data (App)
The first thing you will need to do when using the EasyCount app is to sync your data from the cloud so your data is always up to date.
To do this, simply press on the button called Easy Sync and wait a couple of moments – you will see a green tick appear once this has synchronized. Easy Sync essentially sends and receives data to and from your mobile device, to your Web Platform.
You can even see the current Audit date, this will let you know what Audit you’re presently making counts for. Refer to the Audit section of the guides for further information – Creating Audits
You will need to do this again once you’ve finished all your counts on the app – this will send your data back to the cloud so when you’re using the Web Platform, all your data will be ready for you to be viewed.
Remember, once you’ve finished your entire stocktake and you wish to create a fresh audit, you MUST go into the Web Platform and click New Audit. This is currently the only way possible. You can see how this is done by navigating to – Creating Audits
When you log out of your app, so long as you sync your data before you log out, it will all be there ready for you next time you open up the app on any device, providing you use the same login credentials. Your counts are always safe.